Careers at CHHOP

Organization Information: 

Our focus at CHHOP is housing and food equity. We operate a shelter for unhoused adults of all genders, including veterans, a collaborative housing and support services program for domestic violence survivors and their families, a permanent supportive housing program for chronically homeless individuals with a disability, a large “farm to pantry” food pantry and a rental arrears and community services program for immigrants and low-wage workers.

JAN PEEK HOUSE TRANSITIONAL HOUSING - RESIDENTS CASE MANAGER

Position Summary:
The residents Case Manager is a mid-level social services and advocacy position responsible for proactively working with residents of Jan Peek House, community service providers, including educational and employment resources, DSS, housing programs and landlords to assist residents with obtaining stable housing and services leading to independence and long-term stability. This position requires flexibility of approach and willingness to utilize various service modalities to assist residents with achieving their goals.

The ideal candidate will bring a readiness to learn and provide support to empower residential clients to obtain and maintain stable housing and long-term independence.

CHHOP is recognized by its peer-human service agencies, constituents, and stakeholders for its excellence in serving those most in need. This position offers the ideal candidate the opportunity to join a team of mission-
driven, compassionate professionals.

Key Responsibilities:

•  Conduct timely intake and assessment of new residents
• Meet with residents to develop, implement, and review individualized service plans
• Provide support services related to independent living skills including budgeting, connection to community resources, and access to support, employment and health services.
• Provide advocacy for residents for services and benefits
• Assist residents with securing stable housing
• Ensure Emergency Service (ES) clients receive timely, comprehensive assessment of immediate needs, risks, and service requirements

Administrative & Team Support

• Maintain files “audit ready”
• Work across programs when needed
• Participate in staff meetings, conferences, and organizational events
• Provide data and reports

Qualifications:
Required

• Bachelor’s degree or equivalent experience in social justice studies, social services, or a related field
• Minimum 2 years’ experience in a related nonprofit field
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Proficiency with Microsoft Office and/or Google Workspace
• Proficiency with client database systems
• Valid driver’s license and access to a vehicle for occasional local travel
• Demonstrated commitment to equity, dignity, and the mission of addressing housing and food insecurity

Preferred

• Spanish/English bilingual
• Knowledge of issues related to homelessness, disability, and trauma
  

Core Values & Competencies

• Respect for people from diverse backgrounds and lived experiences
• Trauma-informed-, compassionate communication
• Strong sense of empathy, professionalism, and integrity
• Willingness to learn and grow in a mission driven- environment

Salary: $60,000+ benefits

TURNING POINT CASE MANAGER

Position Summary:
The Turning Point Case Manager is a mid-level social services and advocacy position supporting individuals with disabilities who were formerly homeless and who now live independently in the community. The role of the Turning Point Case Manager is to build trusting relationships with program participants to maintain housing and achieve goals, including developing skills, including budgeting, socialization, education, and maximizing physical and mental health.

The ideal candidate will bring a readiness to learn and provide support to empower participants to maintain safety, stability, and personal growth.

CHHOP is recognized by its peer-human service agencies, constituents, and stakeholders for its excellence in serving this position offers the ideal candidate the opportunity to join a team of mission-driven, compassionate professionals.

Key Responsibilities:

• Conduct timely intake and assessment of new program participants
• Provide support services related to independent living skills including budgeting, connection to community resources, and access to support, employment and health services.
• Meet with participants to develop, implement, and review individualized service plans
• Coordinate lease renewals, housing inspections
• Conduct home and community visits to assess and respond to participants’ needs to support housing stability and overall well-being

Administrative & Team Support

• Maintain files “audit ready”
• Work across programs when needed
• Participate in staff meetings, conferences, and organizational events

Qualifications:
Required

• Bachelor’s degree or equivalent experience in social justice studies, social services, or a related field
• Minimum 2 years’ experience in a related nonprofit field
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Proficiency with Microsoft Office and/or Google Workspace
• Demonstrated commitment to equity, dignity, and the mission of addressing housing and food insecurity

Preferred

• Internship, volunteer, or work experience in a nonprofit setting
• Spanish/English bilingual
• Knowledge of issues related to homelessness, disability, and trauma

Core Values & Competencies

• Respect for people from diverse backgrounds and lived experiences
• Trauma-informed-, compassionate communication
• Strong sense of empathy, professionalism, and integrity
• Willingness to learn and grow in a mission driven- environment

Salary Range: $60,000+, medical and other benefits

DEVELOPMENT & COMMUNICATIONS ASSOCIATE

Position Summary:
The Development & Communications Associate is an entry-level role supporting fundraising and communications efforts that advance our mission. This position plays a key role in telling the stories of our impact, engaging donors and supporters, and supporting development initiatives that sustain and grow our programs. This role is ideal for someone early in their career who is passionate about social justice, storytelling, and community-centered work.

The ideal candidate will bring a readiness to learn and engage in relation style fundraising that places a high priority on ensuring donors feel seen, valued and invested in the mission.

CHHOP is recognized by its peer human service agencies, constituents, and stakeholders for its excellence in serving those most in need. The Development & Communications Associate position offers the ideal candidate to join a team of mission driven, compassionate professionals.

Key Responsibilities:

Development & Fundraising

• Support annual giving campaigns, appeals, and donor stewardship efforts
• Prepare donor acknowledgement letters and assist with timely, meaningful donor communications that steward the donor base and deepen donor engagement
• Maintain accurate donor records in the organization’s donor database/CRM
• Assist with planning and execution of fundraising events and community
  engagement activities
• Conduct basic prospect research and prepare donor lists and reports

Communications & Storytelling

• Draft content for email newsletters, social media, and website updates
• Help collect stories, testimonials, and program updates that reflect the lived experiences and strengths of the people we serve
• Assist in creating communications materials such as e-appeals, flyers, and social media graphics
• Support consistent messaging that reflects CHHOP’s mission, values, and trauma- informed approach

Administrative & Team Support

• Track fundraising and communications metrics assigned
• Assist with cross-departmental and special projects related to outreach and engagement
• Participate in staff meetings and organizational events
  

Qualifications:
Required

• Bachelor’s degree or equivalent experience in communications, nonprofit
  management, social services, marketing, or related field
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Proficiency with Microsoft Office and/or Google Workspace
• Valid driver’s license and access to a vehicle for occasional local travel
• Demonstrated commitment to equity, dignity, and the mission of addressing housing and food insecurity

Preferred

• Internship, volunteer, or work experience in a nonprofit, fundraising, or
  communications setting
• Familiarity with social media platforms and email marketing tools
• Experience using donor databases or CRM
• Basic design skills using tools such as Canva

Core Values & Competencies

• Respect for people from diverse backgrounds and lived experiences
• Trauma-informed, compassionate communication
• Strong sense of empathy, professionalism, and integrity
• Willingness to learn and grow in a mission-driven environment

Salary: $55,000 + benefits

CLIENT CARE WORKER   (ongoing)

Job Description:
Provide direct care, guidance and supervision to adults of all genders who are homeless and guests of CHHOP’s Jan Peek House shelter. Conduct initial intake and enter client information into a case management system. Provide a safe and structured environment for clients. Engage clients in activities and provide supplies including linens, food, clothing, and personal care items. Conducts oversight of routines of daily living. Draft reports, including narratives and incident reports. Maintain open communication with colleagues/supervisors. Carries out any other assignments as needed.

Qualifications:   

• High School Diploma
  
• Excellent oral and written communication skills
  
• Ability to work in a team
  
• Ability to multi-task 
  
• Excellent technology skills 
  
• Ability to work with a diverse population
  
• Sensitivity to marginalized individuals and communities
  
• Sensitivity to client trauma
  
• Commitment to working with homeless individuals in an environment that respects the human dignity of all.
  

Principal Activities: 

• Maintain a safe and structured environment by greeting and assessing clients
  
• Conduct initial intakes and enter guests’ information into an electronic case management system
  
• Develop good relationships with guests and contribute to the development of a positive atmosphere
  
• Ensure guests follow Jan Peek House Rules and procedures
  
• Draft reports, including drafting narratives and incidents about guest behavior/activity and concerns
  
• Interact with clients through activities and conversation.
  
• Distribute client necessities, including clothing and linens
  
• Prepare healthy snacks and meals
  
• Maintain regular and timely communication with colleagues and supervisors
• This position requires flexibility to support continuous client care and safe program operations. While a primary schedule may be assigned, Client Care Workers may be required to work alternate shifts, including overnight shifts, weekends, and holidays based on program and organizational needs.
  

Salary Range: Hourly wages begin at $19.  CHHOP provides all eligible full- and part-time employees with a comprehensive set of benefits that include PTO, Medical, Life, & Dental Insurance, 

401 (k) Plan, Holidays EAP, etc.

No calls, please.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.