Careers at CHHOP

RISE DV SUPPORTIVE COMMUNITY CASE MANAGER

General Description: Our focus at CHHOP  is housing and food equity. We operate a shelter for unhoused adults of all genders, including veterans, a collaborative housing and services support program for domestic violence survivors and their families, a permanent supportive hosing program for chronically homeless individuals living with a disability, a large “farm to pantry” food pantry, and a rental arrears and communities services support program for low-wage workers and immigrants.  The RISE case manager is responsible for assisting domestic violence survivors and their families achieve and maintain safety and self-sufficiency

RISE Program: The Rehousing in Supportive Environments Program (RISE) is a collaborative program providing case management, housing, domestic violence, supportive services, and employment services to homeless domestic violence survivors and their families. This collaborative model was intentionally designed to provide “wrap-around” services in one program.

Principal Activities:
•   Provide trauma informed case management services
•   Conduct client intakes and assessments
•   Develop measurable service plans
•   Assist clients with overcoming barriers to sustaining permanent housing
•   Support clients while keeping them focused
•   Conduct required home/community visits
•   Review budgeting practices with clients as an ongoing practice
•   Develop person centered discharge plans
•   Develop engaging methods of service delivery using a trauma informed approach
•   Build strong community relationships
•   Identify resources and community linkages to support client needs
•   Remain current on domestic violence best practices and resources
•   Assist with coordinating monthly case conferencing meetings and work to ensure the coordination of services.
•   Interface and collaborate with Westchester County Department of Social Services and other service providers
•    Other duties as required.

Qualifications:
•   Bachelor’s Degree or equivalent professional experience in the human services or related field.
•   Minimum of two (2) years working with survivors of domestic violence and/or clients experiencing trauma
•    A record of successfully facilitating client change and goal achievement
•   Ability to build supportive and respectful working relationships with staff, clients and community members
•   Valid New York Driver’s License, car insurance, and personal vehicle

Skills and Abilities:
•   Good oral and written skills
•   Excellent communication skills
•   Good time management skills, able to handle multiple tasks and assignments at the same time
•   Self-starter, flexible and easily adaptable
•   Ability to work well as a team member and independently
•   Attentive to detail
•   Ability to flex schedule
•   Proficient in Internet research, E-mail, databases, and Microsoft programs
•   Submits accurate, timely reports as requested.

Salary Range: $59,000+, medical and other benefits
To Apply: Submit a cover letter and resume on the right hand side of this page. 

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team. 

TEAM LEADER

Description:  Reports to the Operations Director; supervises and coordinates client care workers and their schedules; monitors and implements daily house routines, house rules and programs for residents; interacts with residents in a supportive manner and encourages them to follow through on their service plans; suggests ideas for program changes/improvements.

Preferred Qualifications:  Some college or trade school education preferred and two years of leadership experience. Candidate must be tech-savvy and comfortable using MS Office products and efficient at learning other database programs. S/he is willing to learn, flexible, and is a critical thinker with superb problem-solving skills. Must be committed to helping the homeless shelter population. 

Principal Activities:
•   Oversees scheduling of 24x7 coverage and ensures clear communication of changes across the client care worker team. 
•   Develops the trust and respect of the residents; acts as a role model in compassion toward residents for client care workers to emulate. 
•   Builds good relationships with staff, communicate client needs and issues with case managers. 
•   Takes responsibility for guiding client care workers on their shift duties including intakes, incident reports, rounds and de-escalation.
•   Ensures best practices are in place for cleaning and food prep protocols.
•   Supports the Operations Director with protocols and processes related to state and county requirements.
•   Attend staff meetings and in-service training workshops as required.
•   Other duties as required.

Please note the Team Leader will be required to have a flexible schedule to meet the agency's need for 24x7 coverage.

Salary Range: $42, 000+, medical and other benefits

Submit a cover letter and resume on the right side of this page.

No calls, please.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.

CLIENT CARE WORKER   (ongoing)

Organization Information: 

Our focus at CHHOP is housing and food equity. We operate a shelter for unhoused adults of all genders, including veterans, a collaborative housing and support services program for domestic violence survivors and their families, a permanent supportive housing program for chronically homeless individuals with a disability, a large “farm to pantry” food pantry and a rental arrears and community services program for immigrants and low-wage workers.

Job Description:
Provide direct care, guidance and supervision to adults of all genders who are homeless and guests of CHHOP’s Jan Peek House shelter. Conduct initial intake and enter client information into a case management system. Provide a safe and structured environment for clients. Engage clients in activities and provide supplies including linens, food, clothing, and personal care items. Conducts oversight of routines of daily living. Draft reports, including narratives and incident reports. Maintain open communication with colleagues/supervisors. Carries out any other assignments as needed.

Qualifications:   

• High School Diploma
  
• Excellent oral and written communication skills
  
• Ability to work in a team
  
• Ability to multi-task 
  
• Excellent technology skills 
  
• Ability to work with a diverse population
  
• Sensitivity to marginalized individuals and communities
  
• Sensitivity to client trauma
  
• Commitment to working with homeless individuals in an environment that respects the human dignity of all.
  

Principal Activities: 

• Maintain a safe and structured environment by greeting and assessing clients
  
• Conduct initial intakes and enter guests’ information into an electronic case management system
  
• Develop good relationships with guests and contribute to the development of a positive atmosphere
  
• Ensure guests follow Jan Peek House Rules and procedures
  
• Draft reports, including drafting narratives and incidents about guest behavior/activity and concerns
  
• Interact with clients through activities and conversation.
  
• Distribute client necessities, including clothing and linens
  
• Prepare healthy snacks and meals
  
• Maintain regular and timely communication with colleagues and supervisors
  

Salary Range: Hourly wages begin at $19.  CHHOP provides all eligible full- and part-time employees with a comprehensive set of benefits that include PTO, Medical, Life, & Dental Insurance, 

401 (k) Plan, Holidays EAP, etc.

No calls, please.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.